Frequently Asked Questions

What is the address of Nationwide Arena?

Nationwide Arena is located at 200 West Nationwide Boulevard, Columbus, Ohio 43215. This central downtown position provides convenient access via major highways and public transportation.

What is the bag policy at Nationwide Arena?

Bags must be clear and no larger than 12 inches by 6 inches by 12 inches. Small clutches or wallets are permitted without being clear. All bags are subject to search upon entry.

What items are prohibited inside Nationwide Arena?

Prohibited items include weapons, outside food or beverages, large bags, laser pointers, professional cameras, and noisemakers. A full list is available on the official website for reference.

Is parking available at Nationwide Arena?

Parking is available in attached and nearby garages, with rates varying by event. Pre-paid parking passes can be purchased. Alternative options include street parking and public lots in downtown Columbus.

What public transportation options are there to Nationwide Arena?

The Central Ohio Transit Authority (COTA) provides bus services to downtown Columbus. Rideshare services and taxis are also accessible. The arena is within walking distance of several bus stops.

Is Nationwide Arena accessible for guests with disabilities?

The venue offers wheelchair-accessible seating, ramps, elevators, and restrooms. Complimentary wheelchair escorts are available upon request at entry points. Assistive listening devices and sign language interpreters can be arranged in advance.

What time do doors open for events at Nationwide Arena?

Doors typically open one hour prior to the event start time, but this may vary by event. Check the specific event page on the official website for exact timings.

Can I bring food or drinks into Nationwide Arena?

Outside food and beverages are not permitted, except for medical necessities or baby formula. Concessions offering a variety of food and drink options are available inside the venue.

Is re-entry allowed during events at Nationwide Arena?

Re-entry is not permitted for most events. Guests who exit the venue will not be allowed to return. Plan accordingly to avoid issues.

What payment methods are accepted at Nationwide Arena?

Cash, major credit cards, and mobile payments are accepted at concessions, merchandise stands, and the box office. Some vendors may be cashless; check event details for specifics.

Are children required to have tickets for events at Nationwide Arena?

Children aged two and older typically require a ticket for entry. Policies may vary by event; lap seating is allowed for younger children at certain family-oriented shows.

What should I do if I lose an item at Nationwide Arena?

Contact the Guest Services desk during the event or call the lost and found department post-event. Items are held for a limited time; provide a detailed description for assistance.

Is smoking permitted inside Nationwide Arena?

Smoking, including electronic cigarettes, is prohibited inside the venue. Designated smoking areas are available outside the building, subject to re-entry policies.

Can I take photos or videos during events at Nationwide Arena?

Personal non-professional cameras are generally allowed, but policies vary by event. Flash photography, tripods, and recording devices may be restricted; check event-specific guidelines.

What health and safety measures are in place at Nationwide Arena?

The venue follows current health guidelines, including sanitation protocols. Requirements such as masks or proof of vaccination may apply based on event and local regulations at the time.

How can I find my seat at Nationwide Arena?

Seating charts are available on the official website and ticket. Ushers are stationed throughout the venue to assist. Entrances are labeled to correspond with ticket sections.

Are there ATMs available inside Nationwide Arena?

ATMs are located throughout the concourse levels for guest convenience. However, many concessions operate on a cashless basis, so plan accordingly.

What merchandise is available at Nationwide Arena?

Event-specific merchandise, including apparel and souvenirs, is sold at stands inside the venue. For Blue Jackets games, team stores offer additional items.

How do I contact Nationwide Arena for further questions?

Visit the official website for contact information, including phone numbers and email. Guest Services is available during events for immediate assistance.